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Headquarters

 

The Club is headquartered in San Antonio and uses facilities and workspace provided by USAA’s Chief Communications and Corporate Responsibility Office.

 

It is operated under the staff supervision of the head of that organization, SVP Lindsey O'Neill.

History

 

USAA has long held to the belief that retirement did not sever an employee’s ties to USAA. To ensure that retirees understood that the company continued to regard them as an integral part of USAA, the CEO at the time, General Robert McDermott (McD), instituted the practice of hosting quarterly luncheons for them.

 

The first luncheon was held at the San Antonio home office building on November 22, 1977, and was attended by 69 of the approximately 175 retirees.  In October 1978, following two successful company-sponsored luncheons, USAA retirees established a formal organization, called the USAA Golden Eagle Club, with Bill Ward as its first President.

 

Incorporated October 24, 1978 as a nonprofit social organization, the Club was immediately recognized as an important entity of USAA by senior management and has enjoyed that support ever since. That support has also been extended to all Chapters.

 

The financial and staff assistance of USAA’s Office of Corporate Responsibility and Community Affairs enhances many of the benefits of Golden Eagle membership.

 

At the Club’s inception, the 61 charter members comprised about one-third of the eligible retirees. Virtually all charter members lived in Texas when the Club was formed. Today, many members make their homes in other states and abroad. 

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